Return Policy

Welcome to Munaza Arsalan! We want you to be completely satisfied with your purchase. Please review our return policy for accessories and clothing items below:

Product Inspection Upon Receipt
To ensure your satisfaction, we recommend the following:

  • Unboxing Under Camera Video: Upon receiving your accessory or clothing item, please unbox it under camera video. This allows us to address any defects or issues promptly.
  • If you discover a defect or damage, please contact our customer service team immediately.

Damaged or Defective Items

  • Upon verification of the defect or damage, we will arrange for an adjustment or replacement as necessary.
  • Claims for damaged or defective items must be reported within [same] day of receipt to be eligible for adjustment.

Conditions for Returns

  • Accessories and clothing items may only be returned if they are unused, unworn, and in their original packaging with tags intact.
  • Returns are accepted within [same] day of delivery.

How to Initiate a Return
To initiate a return, please follow these steps:

  1. Contact our customer service team at [email address] or [phone number] to report the issue and receive return authorization.
  2. Pack the item securely in its original packaging.
  3. Ship the item back to us using a trackable shipping method.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original method of payment within [2-4] days.

Contact Us
If you have any questions about our return policy or need assistance with a return, please contact us:

  • Email: [arslanulhaq007@gmail.com]
  • Phone: [+92-343-7331172]
  • Address: [physical address]